Contact Sparkling Labyrinth

We welcome enquiries about our training programmes and how we can support your organisation's development needs.

Get in Touch

Whether you are exploring training options, need a bespoke programme designed, or have questions about our approach, our team is here to help.

Email

[email protected]

We typically respond to email enquiries within one business day.

Office Address

Sparkling Labyrinth Ltd
15 Queensway House
Redcliffe Way
Bristol
BS1 6NL
United Kingdom

Working Hours

Monday to Friday: 9:00 AM - 5:30 PM
Saturday and Sunday: Closed

Email enquiries received outside working hours will be responded to on the next business day.

What to Include in Your Enquiry

To help us respond effectively to your enquiry, please consider including the following information:

  • Your organisation name and sector
  • Training topic or capability area of interest
  • Approximate number of participants
  • Preferred timeframe for delivery
  • Any specific requirements or constraints
  • Your contact details for our response

If you are at an early exploration stage and have not yet defined specific requirements, that is perfectly fine. We are happy to have initial conversations to help clarify your needs.

Visit Our Office

Our Bristol office serves as our headquarters and houses our main training facilities. We also deliver programmes across the UK at client sites and partner venues.

Directions

By Train: Bristol Temple Meads station is a fifteen-minute walk from our office. Regular services connect to London, Birmingham, Cardiff, and other major cities. Taxis are readily available outside the station.

By Car: We are located just off the A4 in central Bristol. Limited street parking is available nearby. The nearest car park is Trenchard Street Car Park, approximately five minutes' walk.

By Bus: Multiple bus routes serve the Redcliffe area. The nearest stops are on Redcliffe Way and Victoria Street, both within three minutes' walk.

Planning a Visit?

While you are welcome to email us any time, we operate by appointment for in-person meetings. Please contact us in advance to arrange a convenient time for your visit.

Company Information

Registered Company

Sparkling Labyrinth Ltd

Registered in England and Wales

Company Number: 08156473

VAT Registration

VAT Number: GB 245 8796 31

Professional Memberships

CIPD Approved Centre

ILM Recognised Provider

APM Corporate Partner

Common Enquiry Questions

For standard programmes, we can typically commence within four to six weeks of initial contact, subject to trainer availability and your preferred dates. Bespoke programmes require additional design time, usually eight to twelve weeks from briefing to delivery. If you have urgent requirements, contact us to discuss options.

While we are based in the UK and most of our work is domestic, we have delivered programmes internationally for UK-headquartered organisations with overseas operations. Virtual delivery makes location less relevant for many programmes. Contact us to discuss your specific situation.

To provide an accurate quote, we need to understand your training objectives, participant numbers, preferred delivery format, and any customisation requirements. An initial conversation usually clarifies these points. We can then provide a detailed proposal with pricing, programme outline, and delivery approach.

Absolutely. We encourage initial discussions before any commitment. These conversations help both parties determine whether our approach aligns with your needs. Preliminary meetings can be held virtually or in person at our office or your location. Simply email us to arrange a convenient time.

For bespoke programmes or significant engagements, we are happy to provide sample content or attend stakeholder briefings as part of the design process. This helps ensure alignment with your expectations and allows you to evaluate our approach before proceeding.

Standard payment terms are 50% deposit on booking confirmation with the balance due thirty days after programme delivery. For extended programmes, we may arrange milestone-based payments. All pricing excludes VAT unless otherwise stated. Specific terms are confirmed in our written proposals.

Other Ways to Connect

Media Enquiries: For press or media-related questions, please email [email protected]

Careers: We occasionally recruit trainers and learning professionals. Current opportunities are listed on our website. General career enquiries can be sent to [email protected]

Partnership Opportunities: We collaborate with other training providers, professional bodies, and educational institutions. Partnership proposals should be directed to [email protected]